Capitol Hyundai service advisor wins national competition | Business
Capitol Hyundai service advisor Craig Lyne recently walked away with top honors in a national competition among Hyundai service consultants and earned a slot to compete in the world competition to be held in Seoul, Korea in October.
The Hyundai Motor America National Service Consultant Competition was held the week of Sept. 17, 2012 in Dallas, Texas. Service advisors from more than 400 Hyundai stores across the nation were selected for competition based on productivity, training certification, individual CSI scores, and overall performance. Mr. Lyne was one of ten finalists selected and secured first place by outscoring his competition on a 50 question test and outperforming his competitors on a 14 point vehicle walk-around.
A native of Wetumpka, Mr. Lyne has more than 26 years’ experience in the automotive industry including a stint as manager of a large domestic service department and interim service manager at Capitol Hyundai. Among his many awards is Gold Level Certification, Hyundai’s highest service achievement.
According to Capitol Hyundai general manager Stan Hurst, “We’re extremely proud of Craig and his big win. This achievement speaks volumes for Craig’s dedication and work ethic and exemplifies our company’s philosophy in regards to customer service. We put a great deal of emphasis on CSI and we’re proud to see that pay off. Our whole team here at Capitol Hyundai puts a lot of time and effort into making sure our customers are happy before, during and after the sale and I think this award shows that our efforts are being rewarded.”
Source: Capitol Hyundai
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